Since the development of new International Terminal and Domestic Terminal, PT Angkasa Pura I (Persero) already implement new perspective of commercial area design & development to ensure 3 key things :
Capture the spirit of Bali and vibrant Indonesia through products, services, and passenger experiences to enhance commercial revenue.
The key objective is to improve stakeholder’s financial strength, give our passengers a unique and enjoyable travel experience by focusing on the whole passenger journey that will meet our customer trends & profiles and delivering high quality brands, excellent customer service, and selling value for money travel-retail products A strong partnership model is a crucial part of Ngurah Rai International Airport, to create efficiency and innovation, with social and environmental behavior. Well-trained and highly motivated people will drive culture and leadership from good to great and will bring Ngurah Rai International Airport into the top five airports within the Region.
The key objective for the commercial area operator to ensure that the retail, F&B, & services outlets are designed, developed, operated, maintained, and managed to match international recognized airport standards, in conformity with the applicable regulation.
This selection aim to secure long-term commitment with the best business partner to ensure they can expose their best expertise in converting the market available into benefit that can give positive contribution towards the growth of AP1 and the business partner.
The term of contract offered in this selection process is 5 years.
To become the business partner in Bali Airport, the participant have to follow these steps: